Privacy Policy

Privacy Policy of Grande Lusso

Effective Date: 2024-01-01

At Grande Lusso we value the privacy of our customers and visitors. In this privacy policy we explain what data we collect, why we do it and how we protect it.

Article 1 - Collected Data
Grande Lusso processes the following personal data:

Name and contact details (such as email address, telephone number and address);
Order and payment details;
IP address and data about the use of our webshop;
Correspondence via email or contact forms.

Article 2 - Purposes of Data Processing
We process personal data for the following purposes:

Processing and delivering orders;
Processing payments;
Improving our webshop and services;
Customer service and communication;
Legal obligations such as tax returns.

Article 3 - Sharing Data with Third Parties
Grande Lusso does not sell your data to third parties. We only share data if it is necessary for the execution of our services, such as:

Payment providers for secure transactions;
Shipping partners for the delivery of orders;
IT service providers for the maintenance and security of our webshop.

Article 4 - Data Retention Period
We do not retain personal data for longer than is necessary for the purposes for which it was collected, unless we are legally required to retain data for longer.

Article 5 - Cookies and Tracking
Our webshop uses cookies to improve the user experience. This includes:

Functional cookies for basic functionality of the webshop;
Analytical cookies to analyze website use;
Marketing cookies (if applicable) for targeted advertisements. On a first visit we ask permission to place cookies.

Article 6 - Data Security
We take appropriate measures to protect personal data from loss, misuse and unauthorized access. This includes:

Encrypted connections (SSL certificate);
Secure data storage;
Access control and password protection.

Article 7 - Your Rights
As a customer you have the following rights:

Right to access, correct or delete your data;
Right to object to certain processing;
Right to data portability;
Right to lodge a complaint with the Dutch Data Protection Authority.

Article 8 - Contact details
If you have any questions about this privacy policy or to exercise your rights, please contact:

Grand Luxus
Office: Hoofdweg 102, 9681AJ, Midwolda, The Netherlands
E-mail: info@grandelusso.com
Website: www.grandelusso.com